Posh Petz Grooming

🐾 POSH PETZ GROOMING SALON 🐾 Cancellation, Rescheduling & No-Show Policy At Posh Petz, every appointment is reserved specifically for your pet. Last-minute cancellations and missed appointments prevent us from offering that time to another client. We truly appreciate your understanding and cooperation. 📅 48-HOUR CANCELLATION POLICY Clients must provide at least 48 hours’ notice when canceling or rescheduling an appointment. ✅ Cancellations/Rescheduling 48+ Hours Before Appointment Your deposit may be transferred to a future appointment. Deposits are non-refundable. ⚠️ Cancellations/Rescheduling Less Than 48 Hours Before Appointment A 30% cancellation fee based on the scheduled grooming service will apply. Any remaining deposit/payment may be applied toward the cancellation fee or a future appointment, as applicable. 🚫 SAME-DAY CANCELLATIONS Cancellations made on the same day as the appointment will be subject to a 50% cancellation fee based on the scheduled grooming service. ❌ NO-CALL / NO-SHOW Clients who do not show up for their scheduled appointment without notice will be charged 100% of the scheduled grooming service. ⏰ LATE ARRIVALS Please arrive on time for your appointment. Arrivals more than 15 minutes late may need to be rescheduled depending on the day’s schedule. A cancellation fee may apply. 🐶 REPEAT NO-SHOWS / LAST-MINUTE CANCELLATIONS Clients with repeated no-shows or late cancellations may be required to prepay for future appointments or may no longer be eligible for online/regular booking. ❤️ EMERGENCIES We understand that unexpected emergencies happen. Please contact us as soon as possible so we can determine whether an exception can be made. PLEASE NOTE: Deposits are non-refundable. Deposits may be transferred when the appointment is canceled or rescheduled within the required 48-hour notice period. Thank you for supporting Posh Petz Grooming Salon and respecting our time, schedule, and small business. Your appointment is reserved especially for your fur baby, and we appreciate your understanding! 🐾❤️ Posh Petz Grooming Salon ✨ Where your pet gets the Posh treatment! ✨